1. Digital delivery only
Palora Brandworks sells digital services. Nothing is shipped physically, and no shipping charges apply.
2. After you order
- You receive an order confirmation and invoice by email after successful payment.
- Our team contacts you within [X working days] to start onboarding and collect your brief.
- Work starts once we have the information and access we need.
3. How deliverables are shared
Deliverables such as reports, content, designs and dashboards are shared by email, shared drives or directly on your platforms. [Specify tools.]
4. Timelines
Timelines shown on package pages are estimates. Timelines marked "Sample" are placeholders. Delays caused by pending approvals, missing access or platform reviews may extend delivery.
5. Order status
You can follow your order status (Paid, Onboarding, In Progress, Delivered) in My Account. [Available once customer accounts are live.]
6. Contact
Questions about delivery: infopalorabrandworks@gmail.com.